Services

We proudly work with our local veterinarians to provide emergency and critical care services to all of West Michigan 24 hours a day, 7 days a week.

About Us

We work collaboratively with our referring veterinarians, clients and each other to be the preferred provider of emergency and critical care in West Michigan.

Contact/Location

Our hospital is located at 3260 Plainfield Avenue NE in Grand Rapids, MI. We are ¼ mile north of the I-96 expressway off exit #33.

Dear Community,

 

We wanted to reach out to you during this dynamic time of managing COVID-19. With the Animal Emergency Hospital being a 24-Hour ER hospital, I want to assure you that we are remaining open 24/7 to support clients and patients of our community. The spreading of a new virus among the world’s population at a rapid rate requires that we all take reasonable precautions to keep ourselves, our loved ones, and other people safe. We are taking extra measures to keep our hospital sanitized, focusing on high traffic areas. We are asking that you are patient with us as this is new territory for everyone. As you all know, the COVID-19 situation is changing daily. We will continue to review the quickly changing developments and adapt our policies accordingly. Our goal to provide emergency and critical care to our community remains unchanged. Thank you for your cooperation and understanding during this time.

 

Be safe. Be smart. Be kind.

 

The Team at Animal Emergency Hospital

COVID-19 Updated Protocol: Effective March 18, 2020

Our current protocol is revised due to the current recommendations from the CDC. In an effort to practice social distancing, we are taking the following steps:

  • Please ring the doorbell and a staff member will greet you with intake paperwork.
  • Please call us at (616)361-9911 to let us know if you are experiencing any respiratory illness (fever, cough) or have come in contact with a known infected person with COVID-19. Please also inform us if you have a recent history of international travel. Your pet will be treated regardless of this information; extra precautions will be taken.
  • While you are filling out paperwork, your pet will be triaged to determine whether it needs to be immediately examined by a doctor or if it can safely wait with you until it is your turn to be seen.
  • After filling out the paperwork, we will get you entered into our system and ask that you please wait in your car until an exam room is available.
  • We may ask information about your car to better identify you if/when you are waiting in the parking lot.
  • If/when appropriate, medical histories and discharges will be done over the phone to reduce exposure.

Please don’t hesitate to let us know if you prefer to stay in the car for the majority of the time that your pet is being treated in the hospital.

 

Thank you for your understanding and patience during this time.

West Michigan Animal Emergency Hospital

At the Animal Emergency Hospital, our goal is to work with you and your veterinarian to provide the best emergency and critical care services for your pet. When your pet experiences an unexpected illness or injury, our staff of highly skilled veterinarians, technicians and assistants are always prepared to provide your pet with compassionate care. We are committed to assisting your veterinarian to provide comprehensive care 24 hours a day, 7 days a week, 365 days a year. Whether your pet stays with us for hours or days, we will ensure your pet’s stay is as comfortable as possible. We serve communities throughout West Michigan, including Grand Rapids, Holland, Grand Haven, Muskegon, Newaygo, Ionia, Wayland and all points between.

Emergency & Critical Care Services

This is just a short list of the tests and services available. If you are a veterinarian seeking a specific service, feel free to call and ask about additional services.
  • Open 24 hours a day, 7 days a week, 365 days a year
  • 24 hour Hospitalization/Monitoring
  • In-house Diagnostic Laboratory Services
  • Coagulation Testing
  • Diagnostic Imaging including Radiography and Ultrasonography
  • Transfusion Medicine
  • Blood Pressure Monitoring
  • Comprehensive Anesthesia and Surgical Capabilities
  • Free Exam for Patients Transferred from their Primary Care Veterinarian
  • Over the Phone Case Consultation for Veterinarians
Read More

Veterinarians

Dr. Marilyn Brink
Veterinarian/Medical Director

Dr. Brink began working at the Animal Emergency Hospital as an assistant during veterinary school. She found emergency medicine to be particularly rewarding and returned to AEH after graduating from Michigan State University’s College of Veterinary Medicine in 2008.

Dr. Stephanie Wolffe
Veterinarian

Dr. Wolffe is originally from Grand Rapids, Michigan. She received her Bachelor’s degree from the University of Michigan and then graduated from Michigan State University’s College of Veterinary Medicine.

Dr. Annie Westerhof
Veterinarian

Dr. Westerhof worked as an assistant in several day time vet practices since 2004 and at AEH since 2008. She went back to school as a non-traditional student part time at GRCC in 2006 to start a degree.

Dr. Kaitlyn Sherer
Veterinarian

Dr. Sherer earned her Bachelor’s Degree in Zoology from Michigan State University. She was accepted and graduated from Michigan State University College of Veterinary Medicine. While training on her clinical rotations, she discovered her love for emergency medicine.

Dr. Lyndi Keizer
Veterinarian

Dr. Keizer worked as a veterinary assistant at AEH during her second year of veterinary school at Michigan State University.

Dr. Elizabeth Francis
Veterinarian

After leaving Grand Rapids as a child, Dr. Francis is excited to return to the area to do what she loves! She realized her calling for helping animals by volunteering at an animal shelter while she was studying early childhood education at Ohio University.

Dr. Lisa Reznik
Veterinarian

Dr. Reznik is originally from Bloomfield, Michigan. She received her undergraduate degree in microbiology and genetics from Michigan State University, and attended veterinary school there shortly after.

Dr. Samantha Barscewski
Veterinarian

Dr. Barscewski graduated from veterinary school at Michigan State University, where she found emergency medicine to be particularly exciting and rewarding.

Animal Emergency Hospital
3260 Plainfield Ave.
Grand Rapids, MI 49525

 

Phone: (616) 361-9911
Fax: (616) 361-3939

 

 

If you have a pet that needs immediate medical attention or if you want an update on a patient currently in the hospital, please call the hospital at 616-361-9911.