No, we do not schedule appointments. We see patients on a walk in basis.
Find out what kind and the strength of the medication and call AEH immediately at 616-361-9911. The veterinary technician will consult with the veterinarian to determine if your pet needs to be seen immediately. The veterinarian may advise for you to call ASPCA Animal Poison Control at 1-888-426-4435. A consultation fee will be charged. You may also bring the pet straight to AEH.
The Emergency Exam and Consultation Fee is $124. An Exotic Pet Emergency Consultation is $137. Recommendations for care will be discussed with the veterinarian after the physical examination of your pet. Costs of care will be disclosed each step of the way.
Our normal policy is you are welcome to schedule a time to visit your pet depending on their condition and level of hospitalization. Due to COVID-19 CDC recommendations, we have changed this policy. We can arrange a hug at the door before you head home. We will accommodate FaceTime visits during hospitalization upon request, as staffing levels permit. Click here to read more about overnight hospitalization.
No. For vaccinations you should visit your primary care veterinarian.
Not directly. In emergency and specialty care situations, we partner with your veterinarian to provide the most comprehensive care for your pet. We do not have direct access to your pet’s records from your primary care veterinarian.
No. We only provide care within our facility.
Yes. We have a veterinarian and a team of veterinary nurses on staff 24 hours a day, 7 days a week, 365 days a year! We do not close for holidays.
Just like the human emergency room, we never know what to expect. We do our very best to ensure wait times are minimal, however, care is given in order of urgency. During peak times, please be prepared to experience a longer wait time. We appreciate your patience and understanding!